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Returns & Exchanges

What is your return/exchange policy?

We gladly accept returns for new and unworn items within 14 days of delivery. Custom-made jewelry may be eligible for reworking; a small fee may apply. Final Sale items (as marked in the product description) are not eligible for return. Store credit

How do I initiate a return?

All return requests must be initiated through our Customer Account Portal. Please visit account.caitlynminimalist.com and follow these steps:. Log into your account. If you don’t have an account yet, you can create one with the email used for your pu

How do I get a refund?

We typically do not provide refunds unless the fault is ours. Please contact our care team with your request and any important details to help with your inquiry.