We offer items with two different processing times: Ready-to-Ship and Custom Made-to-Order. It's important to note that business days are Monday through Friday and do not include weekends or holidays. If your order includes both Ready-to-Ship and Cus
Shipping and delivery times take effect once your order is processed and dispatched from our workshop, with transit times varying by destination and the shipping method selected. It's important to note that business days are Monday through Friday and
Your tracking number will be emailed to you once your order has been processed and shipped according to our current turnaround time. Please remember that for custom-made jewelry, there is a 6 to 9 business day processing period before shipping, while
We offer free standard shipping for all U.S orders. To view shipping costs for non-U.S address, simply add items to your cart, proceed to checkout, and enter your shipping address. The applicable shipping fees will be displayed before you finalize yo
We are proud to ship our products most countries worldwide! To view shipping costs and a shipping estimate for international based customers, simply add items to your cart, proceed to checkout, and enter your shipping address. The applicable shipping
Yes, we offer expedited shipping options for most locations. Expedited shipping only speeds up transit times with shipping carriers and not our production turnaround. You can select your preferred shipping method at checkout. Additional charges will
If you’re having trouble tracking your order, it could be due to a few common reasons:. Tracking Information Not Yet Available: Tracking details may not appear immediately. Please allow 24-48 hours after receiving your shipping confirmation email for
While we generally cannot expedite the production process for custom-made jewelry due to the handcrafted nature of these pieces, which takes 6-9 business days, we recommend reaching out to one of our agents to discuss your specific needs. We do offer
We understand it can be worrying when your order's tracking seems stuck. Here are a few steps you can take:. Give it some time: Delays due to weather, holidays, or other unexpected factors can sometimes cause tracking updates to pause. If it’s only b
If you’ve noticed that only part of your order has shipped or that some items are still marked as unfulfilled, don’t worry—this is normal and can happen for a few reasons. Ready-to-Ship Items: Some of the items in your order might be pre-made and rea
If you're tracking your FedEx shipment and see that it's marked as "canceled," it can be alarming, but rest assured, your order is still on its way. Here's why this happens and what it means for your shipment. Sometimes we print FedEx shipping labels
We understand how important it is for you to receive your order quickly, especially when you’ve chosen expedited shipping. However, if your order includes custom-made items, there is an important detail to keep in mind regarding our processing times.