Caitlyn Minimalist logo
Caitlyn Minimalist logo

All articles

Payment

What happens if I update my order details after placing an order?

Modifying your order details after placing the order, such as personalization information, could affect the production schedule. Please note, turnaround times will reset the day the new changes are confirmed, if applicable.

What methods of payment do you accept?

We accept various payment methods including Visa, MasterCard, American Express, and PayPal. Please note that we do not accept personal checks or money orders.

How do Shop Pay installments work?

Shop Pay Installments allow you to split your purchase into multiple payments, interest-free. At checkout, choose Shop Pay, select 'Installments', and follow the prompts to set up your payment plan.

How do I use a gift card for my purchase?

To use a gift card, enter the code in the 'Gift Card or Discount Code' box at checkout. The value of the gift card will be deducted from your order total.

What happens if my order issue involves a mistaken or double charge?

If you notice multiple charges for a single purchase or any discrepancies in your order, please contact our care team with your order number and evidence of the charges. We will review the transaction and work towards a resolution. If you’ve been cha

How do I purchase a gift card?

Gift cards can be purchased directly from our website. Visit our gift card page, choose the amount, and complete the purchase. The gift card will be directly emailed to you or to the specified recipient.