Order is marked delivered but not here.Updated 3 months ago

If your order is marked as delivered but you haven't received it, please check around your delivery location and with neighbors. Here are some measures you can take to location your package:

1. Double-Check Your Delivery Address: Confirm that the delivery address you provided is correct. Even small discrepancies can lead to delivery delays.

2. Check with Neighbors or Building Management: Carriers sometimes leave packages with neighbors or at a front desk/reception area if they believe it’s a safe location. It's a good idea to ask around to see if anyone has received your package on your behalf.

3. Wait a Little Longer: In some cases, the tracking status may show as "delivered" before the package actually arrives. It might be worth waiting a couple of days to see if the package turns up.

4. Contact the Carrier: If you still can't locate your package after taking these steps, we recommend contacting the shipping carrier directly. For USPS shipments, you can submit a missing mail search request here: USPS Missing Mail Search.

Taking these proactive measures can help you track down your order and resolve any potential delivery issues.