I received the right product but in the wrong size/style/color.Updated 2 months ago

We sincerely apologize for any inconvenience caused by receiving the wrong size, style, or color of your item. To help us resolve this issue quickly, please follow these steps:

1. Take a Photo: Kindly take a clear photo of the item you received.
2. Contact Our Care Team: Share the photo with our customer care team within 7 days of delivery so we can determine the best solution.

For necklace and bracelet sizing concerns, please take a photo of the item laid out from end to end with a ruler or other reference for length. This helps us assess the issue and find the best resolution for you.