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Caitlyn Minimalist

We don&apos;t offer photo printing services for our locket styles. We just supply the locket itself!If you don&apos;t have a physical copy of the image, we suggest going to a local print center, like Fedex Kinkos, and printing to the dimensions provided in the listing description!Interested in adding your own photo? <a href="https://cdn.shopify.com/s/files/1/0255/2207/7770/files/Caitlyn_Minimalist_Locket_Guide.pdf?v=1714427975" rel="noopener noreferrer" target="_blank">Here is our guide</a> to inserting a photo or note &#x2661;

We don't offer photo printing services for our locket styles. We just supply the locket itself!. If you don't have a physical copy of the image, we suggest going to a local print center, like Fedex Kinkos, and printing to the dimensions provided in t

Do you provide photo services for lockets?

Product Information

How long does it take my order to process before being dispatched?

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How much does shipping cost?

Do you ship worldwide?

Do you offer expedited shipping?

Why can’t I track my order?

Can the production process for custom-made jewelry be expedited for urgent orders?

What if my order is stuck at the same spot in tracking for an extended period?

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I Paid for Expedited Shipping, Why Hasn’t My Order Shipped Yet?

Shipping & Tracking

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What methods of payment do you accept?

Where do I get promo codes/discounts?

My promo code isn’t working.

I forgot to add a promo code but already made a purchase.

How do Shop Pay installments work?

How do I update the billing information on my order?

How do I purchase a gift card?

How do I use a gift card for my purchase?

What should I do if I receive a gift order but don't know who sent it?

What should I do if I was charged for an order but it was not fulfilled?

What happens if my order issue involves a mistaken or double charge?

What Should I Do If I Receive a Gift Order but Don’t Know Who Sent It?

Order & Payment

What is your return/exchange policy?

What is your cancellation policy?

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Order is marked delivered but not here.

What do I do if I receive the wrong item in my order?

I received the right product but in the wrong size/style/color.

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What should I do if my order/product is damaged?

What is your Warranty Policy?

Order Issues

Do your rings run true to size?

What is your materials and care guide?

My order is missing a personalization. What do I do?

How can I find my necklace length?

How can I find my bracelet or bangle length?

How can I find my ring size?

How can I find the best huggie earrings size?

How can I send images or files for my personalization?

How do I capture fingerprints?

What Does Double-Sided Engraving Mean?

I Lost One of the Earrings in My Pair. Do You Sell Individual Earrings?

What Material Are Your Gemstones Made Of?

Why Is My Huggie Earring Not Clasping?

Can I Use a Paw/Nose Print for My Fingerprint Engraved Item?

Will There Be a Restock of the Vintage Watches?

Can You Gift Wrap My Order or Leave a Gift Note?

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Account & Subscriptions

How Does the CM Rewards Work?

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What Are the Benefits of each Tiers?

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CM Rewards

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Affiliate Program

Do you provide photo services for lockets?Updated a day ago