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Product Issues

What can I do if my item doesn't fit or isn't true to size?

We apologize for the inconvenience. If the item you purchased does not fit, please contact our care team for assistance. For necklace and bracelets- we ask that you take a photo of the piece laid out from end to end with a reference next to a ruler t

What should I do if my order/product is damaged?

We sincerely apologize for any inconvenience caused by receiving a damaged product. Here’s how to proceed:. Check Our WarrantyIf your item was damaged after the delivery period, please refer to our 90-day warranty policy to see if your item is covere