What Should I Do If I Receive a Gift Order but Don’t Know Who Sent It?Updated 24 days ago

Receiving a gift order unexpectedly can be exciting but also confusing if you’re not sure who the sender is. If you find yourself in this situation, here’s what you can do:

Check for a Gift Note or Message: Many gift orders include a personal note or message from the sender. Make sure to look inside the package for any details about who sent the gift.

Provide Us With Your Shipping Name: If no information is included, you can contact our customer service team and share the name and address the gift was shipped to. We’ll do our best to look up the order and confirm if the sender’s information is available.

Reach Out to Friends and Family: Sometimes a little investigation among your circle of friends or family members can reveal who sent the thoughtful gift.

If you still have questions or need more assistance, feel free to reach out to us—we’re here to help you track down the mystery sender!