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How can I request a return and what is the process?Updated 2 months ago

Please first review our Warranty & Return Policy by clicking here.

All Returns and Order inquiries can be initiated through your Account or by contacting our Care Team.

By signing in to your Account you can make requests to:

  • Request a return
  • Open an inquiry
  • Report an issue
  • Track and manage your orders

Our Care Team will respond to your inquiry as soon as possible.

Returned items are to be in mint condition, in original packaging, and sent with tracking from a carrier of your choice within 7 days from your item’s delivery date (U.S. based orders only).

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